Thank you for choosing our training programs and workshops. At Altus Corp, we are committed to delivering high-quality services and ensuring customer satisfaction. By registering for our programs, you agree to the following Refund Policy terms.
1. Acknowledgment and Agreement
1.1 Acceptance of Terms: By registering for our training programs, you acknowledge that you have read, understood, and agree to be bound by these Refund Policy terms and conditions.
1.2 Payment Requirement: All relevant fees must be paid in full via our secure payment gateway accessible through our website [www.productivityshastra.com](https://www.productivityshastra.com/). Access to any workshop, whether physical or online, will not be granted before complete registration and payment.
2. Refund Eligibility
2.1 Non-Refundable Registration Fee: The registration fee for our training programs is non-refundable. We do not issue refunds under any circumstances unless an exceptional request is made out of us.
3. Refund Procedure
3.1 Request Submission: To request a refund, submit a written request to our support team at [[email protected]](mailto:[email protected]). Include your registration details, reason for the refund request, and any necessary supporting documentation.
3.2 Processing Time: Refund requests will be processed within [7] business days from receipt. Allow additional time for the refund to reflect in your account, depending on your payment method and financial institution.
4. Refund Conditions
4.1 Program Cancellation: If we cancel a program, you will receive a full refund of the registration fee. We will notify you of any cancellations as soon as possible.
4.2 Program Rescheduling: If a program is rescheduled, your registration fee will be applied to the new date. If you cannot attend the rescheduled program, you may be eligible for a refund based on our cancellation policy.
4.3 Non-Attendance: Refunds will not be issued for non-attendance, no-shows, or failure to complete the program.
4.4 Change of Mind: If you change your mind after registering, the registration fee is non-refundable. You may transfer your registration to another person or request a deferral to a future program if allowed.
5. Transfer and Carry Forward Policy
5.1 Transfer: Fees cannot be transferred to any other program or person. Each registration is specific to the individual and program.
5.2 Carry Forward: In exceptional circumstances where you are unable to complete the program, the amount paid may be carried forward to a future batch at the discretion of management. This policy is applicable only to missed sessions from the previous batch.
6. Intellectual Property
6.1 Licensing: The workshop’s software applications, materials, and all content are licensed and not sold to you. Altus Corp and its licensors retain ownership of all copies and intellectual property rights related to the workshop.
7. Payment Gateways
7.1 Payment Security: We use secure payment gateways such as Pay U Money, Instamojo, Razorpay, CCAvenue, PAYTM, Amazon Pay, Google Pay, and PhonePe. Your payment information is securely processed by these gateways, and we do not have access to your payment details.
7.2 Dispute Resolution: Any disputes or issues related to payments should be directed to the payment gateway’s customer support. We will assist in resolving disputes but are not responsible for any failures or issues related to the payment gateways.
7.3 No Endorsement: By linking to a payment gateway, we do not endorse or assume liability for any failure of products or services offered by the gateway. Each gateway may have its own privacy policy. We are not liable for errors or omissions of the payment gateway.
8. Accepted Payment Methods
8.1 Payment Options: The accepted payment methods include:
– Pay U Money
– Debit/Credit Cards
– Instamojo
– Bank Transfer
– GooglePay/PhonePe
9. Policy Amendments
9.1 Changes to Policy: We reserve the right to amend this Refund Policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
For any questions or concerns regarding our Refund Policy, please contact us at:
Altus Corp
C-6, Ground Floor, Gambhir Estates, Kotkar Road, Off Aarey Road, Goregaon East, Mumbai 400063, Maharashtra, India.
Phone Number: +91 98207 10410
Email Address: [[email protected]](mailto:[email protected])